Crisis
January 4, 2012
Tourism minister calls for closure following protest claming spas were front for prostitution.
March 17, 2011
HMA looks at how Japan’s hospitality industry is holding up after a catalogue of disasters.
March 15, 2011
Guests and staff safe, minimal structural damage to properties, firms report; evacuation at ANA Holiday Inn Sendai; Westin Sendai closed
July 19, 2010
PR expert Jennifer Rodrigues outlines the five steps a hotel needs to take to communicate in a crisis.
May 31, 2010
Luxury hotel estimates it will register a 25% decline in revenue for the full year 2010 after its extended closure during the recent political protests in the city.






