HTNG’s Doug Rice, hospitality technology consultant Terence Ronson, and Movenpick VP technology and systems Roger MacFarlaine give their tips for the biggest hotel technology trends over the next 12 months.

How can you ensure that an IT system upgrade goes smoothly and with minimum disruption? HMA hotel technology columnist Roger MacFarlaine lists the key points of focus.

Hotel Management Asia technology columnist Roger MacFarlaine looks at how Steve Jobs influenced technology in hospitality and lessons that can be learnt from his leadership style.

Hotel Management Asia hospitality technology columnist Roger MacFarlaine on RFID and how hoteliers can use it to wow loyal guests.

Hotel Management Asia technology columnist Roger MacFarlaine asks are hotels getting the balance right between wowing guests and irritating them with technology-based services.

HMA tech columnist Roger MacFarlaine stresses the importance of having effective contingency plans for IT systems and processes and outlines what to do in the event of disaster.

HMA technology columnist Roger MacFarlaine seeks to take the mystery out of cloud computing and lists the cornerstones to building an internal and external cloud.

Movenpick Hotels & Resorts IT executive Roger MacFarlaine explores digital profiling and how hotels can take guest personalization to the next stage.

Movenpick vice president Middle East & Asia, IT, Roger MacFarlaine gives an insight into guest recognition technology and how hotels can transform rooms more closely to match individual guest preferences.