India offers exciting opportunities for hoteliers, but getting a foothold in the market is not without its challenges. Michele Howe explores the critical success factors.

Check out our most read white papers and reports in 2010.

Forget product, it’s all about creating that special experience, says branding expert Lulu Raghavan in the last in this series of articles.

Branding expert Lulu Raghavan outlines the key strategies for building strong brands.

In the second of this series of exclusive comments, branding expert Lulu Raghavan asks are you listening to your guests, and explains why if not, you should be.

Branding expert Lulu Raghavan explains how to design and deliver outstanding guest experiences in four simple steps.

In a cluttered marketplace, standing out from the crowd has never been more important but getting a rebrand right takes more than just ready cash. HMA investigates.

Lulu Raghavan, client director of brand specialists Landor Associates lists what she predicts will be the top hospitality trends in 2010 and discusses how they will impact brands.