What do travellers want? Hotel consultant Daniel Edward Craig lists the five must-haves for the modern travel shopper.

HMA assesses the reaction to the arrival of the latest newcomer to the hotel booking scene – the industry-backed Roomkey.com

New application makes it easier for travellers to compare and book hotels found across the web.

Travel industry consultant Daniel Edward Craig looks at how hotels can exploit Google Places.

Top tips from hospitality consultant Daniel Edward Craig on how to make the most of your listing on the popular online reviews site.

In the age of social media, travelers are increasingly consulting their virtual peers when deciding where to stay meaning managing your online reputation has never been more important. Hotel consultant Daniel Edward Craig explains how to do it.

Former hotel general manager outlines best practices for dealing with online hotel reviews.