Starwood President & CEO Frits van Paasschen plus seven executives to be based in Shanghai for one month in ‘management experiment’.

Morris Sim, CEO of Circos Brand Karma, lists the key points to bear in mind when devising your social media strategy.

The success of the region’s many new hotels will heavily depend on its young employees – the Gen Y. But are hotel companies doing enough to lure Gen Y-ers to the hospitality business? HMA reports.

Hotel Solutions Partnership’s Ibrahim Koura lists the most common errors to avoid when planning and executing a hotel pre-opening and opening.

Hotel Management Asia takes a look at some of the hotel management courses on offer in the Asia Pacific region.

With Royal Wedding interest at fever pitch, HMA takes a look at what hotels in Asia and London are doing to promote their properties during the event.

Even in the best run and most luxurious hotels, mistakes happen, problems arise, and guests aren’t happy. HMA takes a look at how best to handle complaints when they occur and how to keep them confined to the property.

In the age of social media, travelers are increasingly consulting their virtual peers when deciding where to stay meaning managing your online reputation has never been more important. Hotel consultant Daniel Edward Craig explains how to do it.

Sales and marketing consultant Ray Bigger looks at what more hoteliers can do to grow profits and to ensure all staff are singing from the same hymn sheet.

Advice for hoteliers on how best to exploit social networking application Foursquare.