OPERATIONS

Operatoins

Operations

January 18, 2012 | By Michele Howe
HMA assesses the reaction to the arrival of the latest newcomer to the hotel booking scene – the industry-backed Roomkey.com
January 13, 2012 | By HMA Staff
New online search engine developed by six hotel companies with aim of making hotel bookings easier for guests
January 11, 2012 | By HMA Staff
Top tips on how to tap into the growing trend to attract local residents to your property for short breaks or 'staycations'.
December 21, 2011 | By HMA Staff
As the year draws to a close, HMA takes a look back over the past 12 months at the biggest stories and issues impacting the hospitality industry in the Asia Pacific region.
December 3, 2011 | By HMA Staff
75% of respondents received a pay increase in the last 12 months, according to 2011 salary survey from recruitment agency TMS Asia Pacific.
November 16, 2011 | By HMA Staff
Becoming the COO. Top tips for moving from a general manager role to a senior operational role.
November 9, 2011 | By Larry Bowman
Hotel Solutions Partnership’s Larry Bowman explores the best ways of assessing employee attitudes and how to get employees to go that extra mile.
November 2, 2011 | By Coyle Hospitality Group
Guest experience trumps everything else…this and four other lessons to be taken from Apple guru Steve Jobs, by market research firm Coyle Hospitality Group.
October 12, 2011 | By Sarah Priddis
Standing out from the crowd is never easy, but a strong PR strategy surely helps. Communications expert Sarah Priddis lists 15 of the main points to consider when opening a new hotel.
October 4, 2011 | By Xotels
Xotels lists the four key performance measures for tracking how well your spa is performing.