White Paper: Best practices for effective channel management (Perspective for hotels)
27 June 2012
Heads in beds is the key driver for all hotels – if you don’t have the occupancy to meet running costs then you will become another of those properties closing each week. The recession has bitten hard but it’s also the result of a much more competitive hospitality industry.
Today’s world requires a much more aggressive approach to sales and distribution. Your hotel needs to be visible, it needs to be value driven and it needs to be easy to book. You may have developed clever ancillary revenue strategies, improved your customer service or completed a major refurbishment of your rooms – but without a clear distribution, pricing and revenue strategy you will continue to struggle against stronger and more knowledgeable hoteliers.
City markets are becoming more volatile with hoteliers selling on an average of 10 websites, some sell across as many as 24 or more, are you matching this sales technique?
To help assess the effectiveness of your hotel’s channel management techniques, Ryan Haynes, marketing director of eRevMax International, provides this best practice guide to measure and benchmark your current strategy.
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