Intelity seeks to expand Asia Pacific distribution
13 December 2011
Intelity, creator of the world's first fully interactive guest interface, has announced a partnership with McLaren International Pty Ltd, to broaden distribution of its ICE (Interactive Customer Experience) technology throughout the Asia Pacific region. Intelity's ICE solution is an innovative virtual concierge platform executed through custom branded tablets, smartphones and touch screen applications that provides hotel guests with the ability to arrange 30 guest services instantly, bridging the gap in communication between hotel staff and guests.
Headquartered out of Singapore and Sydney, Australia, McLaren International provides a range of “best of breed” technology solutions and services to the hospitality and related industries for clients across the region. McLaren will be responsible for local sales, support and implementation services, and will be backed by Intelity for technical support.
“McLaren's strong knowledge and relationships within the Asia Pacific region make them the ideal partner for Intelity,” said David Adelson, CEO, Intelity. “It is our hope that through this partnership we will strengthen our international presence and continue to expand globally by providing hoteliers with a guest service solution that helps them meet their business goals while ever increasing guest satisfaction.”
“One of the keys to McLaren's success is to provide our customers with 'best of breed' technology products and our partnership with Intelity further supports this commitment,” said Matthew White, McLaren International managing director. “From hoteliers to guests Intelity's ICE has received recognition as an innovative solution that provides value to the guest experience and hotel operations. We look forward to introducing our customers to ICE and are confident that the response will be overwhelmingly positive.”
Originally published on our US sister publication Hotel Management
