Comment: Jean Francois Mourier on checking out the competition

Comment: Jean Francois Mourier on checking out the competition

By Jean Francois Mourier 15 September 2010

For any business, competitive pricing is the key to generating profits. Whether you’re selling food, clothing, or hotel accommodations, a successful company’s main goal isn’t simply to offer the lowest price, but to offer the best value for a consumer’s dollar. How does a business know how to determine whether or not they’re offering the most for the money? They must study their competition and strive to offer a better deal than their competitor.

In the hotel industry, hoteliers often use the practice of call-arounds to find out what type of deals and rates other hotels are offering. However, picking up the phone and pretending to be a traveler interested definitely isn’t the best practice. To start with, call-arounds are extremely time consuming. By the time you’ve reached out to all competitors, the rates could have easily changed. Another problem with call-arounds is that there’s never a way of knowing if the information is completely accurate. The other hotel might have known a competitor was calling and given out fake information or perhaps a lower rate was offered because the hotel had been experiencing an unusually slow month.

Method #1- P&L Statements
A Profit and Loss Statement can provide information on basic costs and expenses, which can be a great indication to how a business has done within a certain time period, as well as assist in predicting how the company is expected to do within the next month, period or year, based on averages and other factual information. P&L Statements can be compared to other companies during the same period, which can allow hoteliers to come up with trends, as well as make financial predictions for future periods.

 
However, P&L statements have certain limitations. For instance, some numbers on profit and loss statements depend on estimates and judgments on the current market. While trends allow for making educated predictions, other factors might not be reflected in the statistics of a P&L statement.

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