Asia's definitive resource for hospitality professionals

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Videos

The connection between brand and customer loyalty
Why are people loyal to certain brands? According to Nick Price, CIO and CTO for the Mandarin Oriental Hotel Group (MOHG), customer loyalty is built around positive customer experience with a brand.

Brands

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Brands

Hilton to welcome first Hilton Garden Inn in Southeast Asia
May 17, 2012 | By Mick Tan
The company partners with Hoan Kiem Tourism & Trading Company Limited to open the company's second property in Vietnam. Scheduled to open in the second half of 2012, the 86-room Hilton Garden Inn Hanoi marks the debut of Hilton Garden Inn, Hilton Worldwide's mid-priced brand in Southeast Asia.

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Sustainability

Marina Bay Sands to reduce carbon footprint
May 16, 2012 | By Mick Tan
The company will be working to reduce its environmental footprint after it joined the international EarthCheck Benchmarking and Certification program for environmental sustainability.

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Design

First Renaissance Hotels property launched in China’s Pearl River Delta
May 17, 2012 | By Mick Tan
The hotel opened under a long-term management agreement with Guangzhou R&F Properties Development Co., Ltd. an existing long-term partner. The Renaissance Huizhou offers 247 rooms, 76 club rooms, 18 club suites and one Presidential suite.

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Market Research

White Paper: 10 things to know when acquiring a serviced apartment hotel portfolio in Australia
May 17, 2012 | By Baker & McKenzie International
Baker & McKenzie International looks at 10 key issues which arise in the context of a serviced apartment business sale or acquisition.
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